Frequently asked questions

Are Whenever PH products safe for sensitive skin?

Yes! All our products are gentle, chemical-free, and FDA-compliant.

Where can I buy Whenever PH products?

You can shop on Lazada, Shopee, TikTok Shop, or our official website.

What should I do if I experience irritation or an allergic reaction?

Stop using the product immediately and rinse the area with water. If irritation persists, consult a dermatologist.

Can I become a reseller or affiliate?

Fill out our form or email business@wheneverph.com to join our community!

How should I store my Whenever PH products?

Store in a cool, dry place away from direct sunlight to maintain product quality.

How long does shipping take?

Shipping times depend on your location and the courier.

Typically:

• NCR / Metro Manila: 2–4 business days

• Visayas: 3–6 business days

• Mindanao: 4–7 business days

Please note that these are estimated lead times, and actual delivery may vary depending on the courier. We appreciate your understanding!

Do I need to do a patch test?

Yes! Even with gentle, FDA-compliant products, we recommend doing a patch test before full use. Apply a small amount on a discreet area of skin and wait 24 hours to ensure there’s no irritation. This simple step helps keep your skin safe and your glow radiant.

How often should I use Ultra Glow Soap and Lotion?

For best results, use the soap daily during your cleansing routine and follow with the lotion to keep your skin hydrated and radiant.

Do you test on animals?

No. Whenever PH is proudly cruelty-free.

What should I do if I experience irritation or an allergic reaction?

Stop using the product immediately and rinse the area with water. If irritation persists, consult a dermatologist.